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Privacy Policy

The Company is committed to protecting the privacy of its customers and their employees.

This Policy sets out the basis on which any personal data that you provide to us will be processed. We will only use the information that we collect lawfully and in accordance with the Data Protection Act 1998 and the General Data Protection Regulations 2016. We will never collect sensitive information about any of our customers.

1. INFORMATION WE MAY COLLECT AND PROCESS CAN INCLUDE:

Names and job titles, Addresses, Telephone numbers, Email addresses, Credit or debit card details.

2. WHERE YOUR PERSONAL DATA IS STORED

The data we collect from you will be held securely both electronically on a central database and in hard-copy paper format. Your personal data will not be stored outside the European Economic Area. We will safeguard your private information by applying appropriate physical, electronic and managerial controls to protect your privacy

3. HOW YOUR PERSONAL DATA IS USED

We will use your personal data to process your enquiries and orders for the sale of equipment, parts and engineering services. We may also use your data to provide you with product updates and details of offers and promotions that we feel may be of interest to you. You can change your mind at any time about what information you want to receive and how.

4. DISCLOSURE OF YOUR INFORMATION

We may disclose some of your data with interested reputable parties with whom we have established formal business relationships. For example, we may share your information with the original equipment manufacturers that we represent in order to register warranties, manage complaints or enable direct shipping of goods to yourselves

5. YOUR RIGHTS

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you before collecting your data if we intend to use your data for such purpose or if we intend to disclose your information to any third party for such purposes.

6. ACCESS TO INFORMATION

You have a right to access the information that we hold about you by speaking to us or emailing us. We will take reasonable steps to verify your identity before granting access to your personal profile or making changes. If you find any inaccuracies in the information we hold, we will delete or correct them promptly.

7. YOUR CONSENT

By providing your information to us, you consent to our collection and use of this information.