James Troop and Company Ltd prides itself on delivering the highest levels of Customer Satisfaction. We achieve this with a Business Management System that integrates our Quality, Health & Safety and Environmental processes to operate as one.Our Quality Management System is accredited to ISO 9001:2015 by Lloyd’s Register Quality Assurance Ltd and the scope of approval covers all aspects of service work and the supply of engines, generators and parts.
Our Health & Safety system is accredited by Achilles against the UVDB scheme which covers over 175 companies in the utilities sector including power generation, transmission & distribution, nuclear, water, telecommunications and gas industries.
Our Environmental Systems are being developed towards future accreditation to ISO 14001, EMAS or BS 8555 and we are already operating a number of corporate social responsibility initiatives. Download a copy of our current Environmental Policy. Our system accreditations are underpinned by our commitment to investing in the training and continual development of our employees who are our greatest assets.
Operating together, these combine to deliver Customer Satisfaction through Business Excellence.
We have made the following available for download.